Privacy Policy

Last updated: August 23, 2026

This Privacy Notice for VEDANSH.AI LTD. ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

• Visit our website at https://www.getarogya.com, or any website of ours that links to this Privacy Notice
• Download and use our mobile application, Arogya Wellness, or any other application of ours that links to this Privacy Notice
• Engage with us in other related ways, including any marketing or events

An account created via Sign in with Apple is required to use the app, so that your wellness history can be synced across your devices and kept access-controlled. If Apple sends us your name, we discard it. You may optionally add a display name yourself, which you can change or remove at any time. Certain features require a paid subscription, which is processed by Apple.

Health data is processed on your device. Raw heart rate variability, sleep, and questionnaire responses do not leave your device; only derived values — such as dosha percentages, an age bucket, and seven-day averages — are stored on our servers. Date of birth is read from Apple Health, or entered by you if Apple Health does not hold it, to confirm you are 18 or older, and only an age bucket is retained. With separate and explicit consent, which you can withdraw at any time in the app, we may use de-identified derived wellness metrics to improve our recommendations. Withdrawing consent does not affect your access to any feature.

Arogya Wellness is offered in the United States, Canada, and India at launch, with other regions to follow.

Your use of the Service is also governed by our Terms of Service.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@getarogya.com.

Summary of key points

This summary provides key points from our Privacy Notice. You can find more detail on any of these topics in the full notice below.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the features you use.

Do we process any sensitive personal information? Yes. We process health data and derived biometric data, with your consent or as otherwise permitted by applicable law. We do not process information about racial or ethnic origin, sexual orientation, or religious beliefs.

Do we collect any information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We process your information only when we have a valid legal reason to do so.

How do you exercise your rights? The easiest way is to use the in-app privacy controls under Profile, or to email us at info@getarogya.com. See Submitting a privacy request.

Table of contents

1. What information do we collect?
2. How do we process your information?
3. What legal bases do we rely on to process your information?
4. When and with whom do we share your personal information?
5. Do we use cookies and other tracking technologies?
6. Do we offer artificial intelligence-based products?
7. Is your information transferred internationally?
8. How long do we keep your information?
9. How do we keep your information safe?
10. Do we collect information from minors?
11. What are your privacy rights?
12. Controls for do-not-track features
13. Do United States residents have specific privacy rights?
14. Age verification
15. Third-party AI service provider
16. Separation of marketing data from wellness data
17. Separation of identifiers
18. Information for users in India
19. Our website
20. Sign in with Apple
21. What we store only with your consent
22. Do we make updates to this notice?
23. How can you contact us about this notice?
24. Submitting a privacy request

1. What information do we collect?

Personal information you disclose to us

In short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal information provided by you. The personal information we collect may include the following:

• email addresses
• display name, if you choose to provide one
• contact preferences
• contact or authentication data
• date of birth
• biological sex
• self-reported wellbeing ratings
• session preferences
• self-assessed constitution type
• wellness session records
• feedback you send us through the app

Not all of this is stored on our servers. See What we store only with your consent for exactly what we retain if you do not turn on AI training.

Sensitive information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:

• health data
• biometric data (derived heart rate variability baseline statistics)

Payment data. We do not collect payment data. All payments are processed by Apple through the App Store. We never receive, process, or store your card number, security code, or billing address. Your subscription status is read directly from Apple when you use the app, and we do not store a record of your purchases against your account. Apple's privacy notice is available at https://www.apple.com/legal/privacy/.

Application data. If you use our application, we may also collect the following information if you choose to provide us with access or permission:

• Mobile device access. We may request access or permission to certain features from your mobile device, including Apple Health (HealthKit) data. If you wish to change our access or permissions, you may do so in your device's settings.
• Mobile device data. We automatically collect device information (such as your device model and manufacturer), operating system and version information, device and application identification numbers, and Internet Protocol (IP) address.

This information is primarily needed to maintain the security and operation of our application, for troubleshooting, and for our internal analytics and reporting purposes.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

The information we collect includes:

• Log and usage data. Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. This may include your IP address, device information, and information about your activity in the Services, along with device event information such as system activity and error reports.
• Device data. Information about the device you use to access the Services, which may include your IP address, device and application identification numbers, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.

2. How do we process your information?

In short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes only with your prior explicit consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order. (Retention period: as long as the account is active. If you request deletion, the account and all associated data are permanently deleted 7 days after the request, unless you cancel during that period.)
• To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service. (Retention period: wellness data collected with your AI-training consent — Arogya Index, dosha result, wellbeing check-ins, session records — is deleted automatically 60 days after collection. Other account data is retained for as long as the account is active.)
• To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information. (Retention period: as long as the account is active.)
• To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention. (Retention period: crash and error diagnostic data is retained for 30 days through our error reporting provider, Sentry.)
• To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them. (Retention period: usage analytics data is retained for up to 12 months from the date of collection through our analytics provider, PostHog. Analytics identifiers are never linked to health or account identifiers.)
• To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual's vital interest, such as to prevent harm.
• Account security and deletion management. To maintain account security, process account deletion requests, and manage the account deletion grace period. (Retention period: account data is deleted 7 days after a deletion request, unless restored within that window.)
• To provide AI-generated personalized wellness guidance. We process a summary of your wellness data — dosha type, recent health metrics, preferences — through a third-party AI service to generate personalized recommendations, in real time, at your request. (Retention period: not retained in our own systems beyond generating the response; our AI service provider retains it for up to 30 days, as described in Third-party AI service provider.)
• To respond to support requests. We process the contents of any email you choose to send us, along with basic app and device information (app version, build, iOS version, device model) if you include it, in order to respond to and resolve your request. Support requests can be sent to support@getarogya.com. (Retention period: support correspondence is retained for up to 12 months after the request is resolved.)
• To send you occasional updates, if you ask us to. If you opt in, we process your email address, your display name if you have given one, and your communication preferences to send occasional notes about the app. This is separate from your wellness data, which is never used for this purpose. You can withdraw at any time in Profile or by using the unsubscribe link in any message. (Retention period: as long as you remain opted in, plus a record of your consent and its withdrawal, which we keep as required by law.)
• To understand why people do or do not use certain features. We may occasionally show you a short question in the app. Answering is optional. We process your answer, any comment you add, and which question you were shown. (Retention period: as long as the account is active, and deleted with the account.)

3. What legal bases do we rely on to process your information?

In short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. We may rely on the following legal bases:

• Consent. We may process your information if you have given us permission to use your personal information for a specific purpose. You can withdraw your consent at any time. See Withdrawing your consent.
• Performance of a contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
• Legitimate interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information in order to:
  • Analyze how our Services are used so we can improve them to engage and retain users
  • Diagnose problems and/or prevent fraudulent activities
  • Deliver the core personalized guidance feature you are actively using the app for
  • Respond to and resolve support requests sent to us by email
  • Show a display name you have given us, so the app can address you by name
• Legal obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
• Vital interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

• If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
• For investigations and fraud detection and prevention
• For business transactions provided certain conditions are met
• If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
• For identifying injured, ill, or deceased persons and communicating with next of kin
• If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
• If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
• If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
• If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
• If the collection is solely for journalistic, artistic, or literary purposes
• If the information is publicly available and is specified by the regulations
• We may disclose de-identified information for approved research or statistics projects, subject to ethics oversight and confidentiality commitments

4. When and with whom do we share your personal information?

In short: We may share information in specific situations described in this section and with the third parties listed below.

Vendors, consultants, and other third-party service providers. We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.

The third parties we may share personal information with are as follows:

• AI service providers — Anthropic
• Invoice and billing — App Store / StoreKit
• Website hosting — Lovable
• User account registration and authentication — Sign in with Apple
• Cloud computing services — Supabase
• Web and mobile analytics — PostHog
• Email hosting — Namecheap
• App crash and error reporting — Sentry
• Waitlist and marketing email — Kit

We also may need to share your personal information in the following situations:

• Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Do we use cookies and other tracking technologies?

In short: Our website uses two strictly necessary cookies. We do not use advertising or analytics cookies, and the app does not use cookies at all.

Our website uses a small number of strictly necessary cookies to maintain the security and basic operation of the site. These are described in full in Our website below.

We do not permit third parties to place advertising, analytics, or targeting cookies on our Services, and we do not use tracking pixels or web beacons on our website. Because the cookies we use are strictly necessary for the site to operate, they do not require your consent, and you can block or delete them through your browser settings.

6. Do we offer artificial intelligence-based products?

In short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.

As part of our Services, we offer features powered by artificial intelligence, machine learning, or similar technologies (collectively, "AI Products"). The terms in this Privacy Notice govern your use of the AI Products within our Services.

Use of AI technologies

We provide the AI Products through a third-party service provider ("AI Service Provider"), currently Anthropic. As outlined in this Privacy Notice, your input, output, and personal information will be shared with and processed by this AI Service Provider to enable your use of our AI Products for the purposes outlined in What legal bases do we rely on to process your information? You must not use the AI Products in any way that violates the terms or policies of any AI Service Provider.

Our AI Products

Our AI Products are designed for the following functions:

• AI insights
• Machine learning models

How we process your data using AI

All personal information processed using our AI Products is handled in line with this Privacy Notice and our agreement with third parties. Full detail of what is sent, and what is retained, is set out in Third-party AI service provider.

How to opt out

Arogya Wellness uses AI in two distinct ways, and only one of them is optional:

• Daily guidance is generated at your request and is a core function of the app. There is no separate opt-out; choosing not to request guidance is the only way to avoid it.
• AI training is optional and off by default. You can turn it on or off at any time using the "Help improve Arogya" setting in your Profile. Turning it off stops any further contribution and deletes anything already contributed. It does not affect your access to any feature.

You may also contact us using the details in How can you contact us about this notice? to exercise either choice.

7. Is your information transferred internationally?

In short: We may transfer, store, and process your information in countries other than your own.

Our servers are located in the European Union. Regardless of your location, please be aware that your information may be transferred to, stored by, and processed by us in our facilities and in the facilities of the third parties with whom we may share your personal information (see When and with whom do we share your personal information? above), including facilities in the United States, the European Union, Canada, and other countries.

If you are a resident in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this Privacy Notice and applicable law.

European Commission's Standard Contractual Clauses

We have implemented measures to protect your personal information, including by using the European Commission's Standard Contractual Clauses for transfers of personal information between us and our third-party providers. These clauses require all recipients to protect all personal information that they process originating from the EEA or UK in accordance with European data protection laws and regulations. Our Standard Contractual Clauses can be provided upon request. We have implemented similar appropriate safeguards with our third-party service providers and partners and further details can be provided upon request.

8. How long do we keep your information?

In short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). See How do we process your information? for our retention periods by purpose.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

9. How do we keep your information safe?

In short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

10. Do we collect information from minors?

In short: We do not knowingly collect data from or market to children under 18 years of age or the equivalent age as specified by law in your jurisdiction.

We do not knowingly collect, solicit data from, or market to children under 18 years of age or the equivalent age as specified by law in your jurisdiction, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or the equivalent age as specified by law in your jurisdiction. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at info@getarogya.com.

11. What are your privacy rights?

In short: Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. If a decision that produces legal or similarly significant effects is made solely by automated means, we will inform you, explain the main factors, and offer a simple way to request human review. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the details in How can you contact us about this notice? below.

We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the UK and are unhappy with how we have handled your personal information, you can make a complaint directly to us. This is in addition to the rights you have under the UK General Data Protection Regulation and the Data Protection Act 2018.

How to contact us:

• Email: info@getarogya.com
• Post: see How can you contact us about this notice?

What happens after you complain:

• We will acknowledge your complaint within 30 days of receiving it.
• We will investigate without unjustifiable or excessive delay.
• We will keep you informed of progress and explain the outcome.

If you are not happy with our final response, you can refer your complaint to the Information Commissioner's Office, the UK supervisory authority.

• Website: ico.org.uk/make-a-complaint
• Helpline: 0303 123 1113
• Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent using the "Help improve Arogya" setting in your Profile for AI training, or the email preference setting in your Profile for occasional updates. You can also unsubscribe using the link in any message we send, or contact us using the details in How can you contact us about this notice? below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details in How can you contact us about this notice? below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account information

If you would at any time like to review or change the information in your account or terminate your account, you can:

• Use the in-app privacy controls under Profile.
• Contact us using the contact information provided.
• Request account deletion in the app. Your account and associated data are permanently deleted after 7 days, and you can cancel during that period by signing in and confirming.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

Cookies and similar technologies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove or reject cookies, this could affect certain features or services of our Services.

If you have questions or comments about your privacy rights, you may email us at info@getarogya.com.

12. Controls for do-not-track features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.

13. Do United States residents have specific privacy rights?

In short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.

Categories of personal information we collect

The table below shows the categories of personal information we have collected in the past twelve (12) months. The table includes illustrative examples of each category and does not reflect the personal information we collect from you. For a comprehensive inventory, please refer to What information do we collect?

We only collect sensitive personal information as defined by applicable privacy laws, for the purposes allowed by law or with your consent. Sensitive personal information may be used, or disclosed to a service provider or contractor, for additional, specified purposes. You may have the right to limit the use or disclosure of your sensitive personal information.

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

• Receiving help through our customer support channels;
• Participation in customer surveys or contests; and
• Facilitation in the delivery of our Services and to respond to your inquiries.

We will use and retain the collected personal information as needed to provide the Services or for:

• Category A — Retention varies by identifier type. Account-linked identifiers (email address, account ID, provider ID) are retained for as long as the account remains active, plus a 7-day grace period following a deletion request, after which they are permanently deleted. Identifiers used for AI-training purposes are deleted automatically 60 days after collection, or immediately if you withdraw consent, delete that data, or delete your account. Anonymous analytics identifiers are retained for up to 12 months and are not linked to your account.
• Category B — A display name, only if you choose to provide one. Retained for as long as the account remains active, and deleted with the account. You can remove it at any time in Profile.
• Category C — Age bucket and biological sex are stored only if you turn on AI training, and are deleted automatically 60 days after collection, or immediately if you withdraw consent, delete your AI-training data, or delete your account.
• Category D — We read your subscription status from Apple when you use the app. We do not store a record of your purchases, and purchase information is not linked to your wellness data.
• Category E — Derived HRV baseline statistics are deleted automatically 60 days after collection, or immediately if you delete your AI-training data or your account.
• Category F — Internet activity and usage data are retained for up to 12 months from the date of collection through our analytics provider (PostHog). Because analytics data is not linked to your account, it is not affected by account deletion.
• Category K — Inferences generated to provide real-time guidance are not stored in our own systems beyond generating the response; our AI service provider retains them for up to 30 days, as described in Third-party AI service provider. Inferences stored as part of our optional AI-training program (dosha result, Arogya Index, wellbeing scores) are deleted automatically 60 days after collection, or immediately if you withdraw consent or delete your account.
• Category L — Guidance generated for you in real time is not stored in our systems beyond generating the response. If you turn on AI training, derived wellness values (including your Arogya Index and HRV baseline statistics) are stored and deleted automatically 60 days after collection, or immediately if you withdraw consent or delete your account.

Sources of personal information

Learn more about the sources of personal information we collect in What information do we collect?

How we use and share personal information

Learn more about how we use your personal information in How do we process your information?

Will your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more in When and with whom do we share your personal information?

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.

We have not sold or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We have disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months:

• Category A. Identifiers
• Category C. Characteristics of protected classifications under state or federal law
• Category E. Biometric information
• Category F. Internet or other electronic network activity information
• Category K. Inferences drawn from collected personal information
• Category L. Sensitive personal information

The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under When and with whom do we share your personal information?

Your rights

You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:

• Right to know whether or not we are processing your personal data
• Right to access your personal data
• Right to correct inaccuracies in your personal data
• Right to request the deletion of your personal data
• Right to obtain a copy of the personal data you previously shared with us
• Right to non-discrimination for exercising your rights
• Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California's privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")

Depending upon the state where you live, you may also have the following rights:

• Right to access the categories of personal data being processed (as permitted by applicable law, including the privacy law in Minnesota)
• Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in California, Delaware, and Maryland)
• Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in Minnesota and Oregon)
• Right to obtain a list of third parties to which we have sold personal data (as permitted by applicable law, including the privacy law in Connecticut)
• Right to review, understand, question, and depending on where you live, correct how personal data has been profiled (as permitted by applicable law, including the privacy law in Connecticut and Minnesota)
• Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including the privacy law in California)
• Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including the privacy law in Florida)

How to exercise your rights

To exercise these rights, you can email us at info@getarogya.com, use the in-app privacy controls under Profile, or refer to Submitting a privacy request below.

Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.

Request verification

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.

If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request, and the agent will need to provide written and signed permission from you to submit such request on your behalf.

Appeals

Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at info@getarogya.com. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.

California "Shine The Light" law

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact details in How can you contact us about this notice?

14. Age verification

We confirm your date of birth during setup — read from Apple Health where available, or entered by you if Apple Health does not hold it — and do not permit continued use of the app for users who indicate they are under 18. We retain only an age bucket, not your date of birth.

15. Third-party AI service provider

We use a third-party AI service provider to generate personalized wellness guidance. When you request guidance, we send a summary of your dosha type and proportions, your preferences (focus, session length, local time), and seven-day averages of your heart rate variability, resting heart rate, and sleep duration. No name, email address, or account identifier is attached to this request.

This data is not used to train the provider's models. Our provider retains the information sent and the guidance returned for up to 30 days for trust and safety purposes, after which it is deleted. We may reduce this period; we will not extend it without updating this policy. Our current provider is Anthropic (Claude API), located in the United States.

Arogya Wellness uses artificial intelligence in two distinct ways. Daily guidance is generated at your request and is a core function of the app — there is no separate opt-out, and choosing not to request guidance is the only way to avoid it. Separately, you may choose to contribute derived wellness data to help improve our models. That contribution is optional, off by default, and can be withdrawn at any time in your profile, together with deletion of anything already contributed.

16. Separation of marketing data from wellness data

Data used for marketing communications is limited to your email address, your display name if you have given one, and your communication preferences. Wellness, health, and dosha-related data collected through the app is never used for marketing purposes and is never shared with our email service provider.

Our marketing emails contain a small tracking image and links that record whether a message was opened and which links were followed. This is a standard feature of our email provider and cannot be switched off. It tells us only that a subscriber opened a message or clicked a link — it is never combined with your wellness data, and unsubscribing stops it entirely.

17. Separation of identifiers

We use separate, non-linked identifiers for different purposes within our systems — including your account, optional data you contribute to improve our AI models, anonymous usage analytics, and anonymous crash reporting. These identifiers are not combined or cross-referenced with one another, except where your account is used to sync your AI-training preferences and data across your devices.

18. Information for users in India

If you are located in India, the Digital Personal Data Protection Act, 2023 applies to our processing of your personal data. We process your personal data on the basis of your consent, which you may withdraw at any time through your account settings or by contacting us. You have the right to access, correct, and erase your personal data, to nominate another individual to exercise your rights, and to have grievances addressed.

Your personal data is processed and stored outside India, including in the European Union and the United States, by us and by our service providers.

Grievance Officer: Varun Arya, VEDANSH.AI LTD., info@getarogya.com. We will respond to grievances within the period prescribed by applicable law.

19. Our website

Our website at getarogya.com is an informational page. It uses two strictly necessary cookies: one set by Cloudflare to protect the site from automated traffic, and one set by our hosting platform to ensure you receive a consistent version of the site during your visit. Neither contains personal information, and neither is used for tracking, analytics, or advertising. Because these cookies are strictly necessary for the site to operate, they do not require your consent, and you can block or delete them through your browser settings.

We do not use advertising cookies, analytics cookies, or tracking pixels on our website, and we do not permit third parties to place them. The Arogya Wellness mobile app does not use cookies.

If you provide your email address on our website, it is handled as described in the sections on marketing communications above.

20. Sign in with Apple

An account is required to use Arogya Wellness, and accounts are created using Sign in with Apple. When you sign in, Apple provides us with your email address — or a private relay address, if you choose to hide your email — and an account identifier. If Apple supplies your name, we discard it on receipt and do not store it. This is enforced automatically in our database, not only by policy. Separately, you may choose to add a display name yourself in the app — that name is one you type, for the purpose of addressing you, and you can change or remove it at any time. We do not receive or store a profile picture, contacts, or any other information from your Apple account. We do not offer sign-in through Facebook, Google, or any other provider.

21. What we store only with your consent

Most of what we store is collected only if you turn on "Help improve Arogya" in your Profile, which is off by default. If you never turn it on, we store only your email address (or the private relay address Apple provides), your account identifiers, and anything you choose to give us directly — a display name, if you add one, your email preference, and any feedback you send us through the app.

Turning it on additionally stores your self-assessed constitution type, age bucket, biological sex, daily wellness scores including your Arogya Index, derived heart rate variability baseline statistics, your wellbeing check-ins, and records of the sessions you complete. All of it is deleted automatically 60 days after collection, and immediately if you withdraw consent or delete your account.

Daily guidance is a core function of the app and is not affected by this setting.

22. Do we make updates to this notice?

In short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

23. How can you contact us about this notice?

If you have questions or comments about this notice, you may email us at info@getarogya.com or contact us by post at:

For help with the app itself, rather than a privacy question, email support@getarogya.com.

24. Submitting a privacy request

To request access to, correction of, or deletion of your personal information, or to obtain a copy of the data we hold about you, email info@getarogya.com with the subject line "Privacy request". Please tell us which request you are making and the email address associated with your account, so that we can verify your identity.

You can also do the following directly in the Arogya Wellness app, without contacting us:

• Delete your account and all associated data. Profile → Delete Account. Your account and data are permanently deleted 7 days after the request. During those 7 days you can cancel by signing in and confirming.
• Turn AI training on or off. Profile → "Help improve Arogya". Turning it off deletes anything already contributed and does not affect your access to any feature.
• Add, change, or remove your display name. Profile → your name. Removing it takes effect immediately.
• Turn occasional updates on or off. Profile → email preferences. You can also unsubscribe from any message we send.

We will respond to your request within the period required by the law that applies to you. If we decline to act on your request, we will tell you why, and you may appeal by replying to our response — see Appeals if you are a US resident.